Aussie assist

font size font size increase font size decrease print print this page send to a friend send to a friend

Aussie Assist - 24 hour emergency assistance throughout Australia

If you have an RAC Insurance Comprehensive (Full Cover) Motor Vehicle Policy, you and any member of your immediate family normally living with you, are covered by a free emergency assistance service called Aussie Assist when you're more than 100kms from home. Aussie Assist 24 hour emergency assistance is there to help.

Aussie Assist can help with medical support, arranging funds, contacting friends, even air transport and accommodation.

And Aussie Assist even covers you whether you are travelling in your own car or not.

Best of all, though, Aussie Assist is yours absolutely free with your current RAC Insurance Comprehensive (Full Cover) Motor Vehicle Policy.

24 Hour medical advice

If you are travelling, Aussie Assist provides 24 hour, 7 day telephone access to a trained nurse or doctor.

The nurse or doctor can help you over the telephone or can refer you to a local doctor. They can also arrange hospital admission and get in touch with your own doctor, family or friends.

Serious illness or injury

Aussie Assist can arrange transport (to your home if necessary) if you, or a family member travelling with you is likely to be in hospital for 7 days or more.

If the ill or injured person cannot be moved, Aussie Assist can also, in certain circumstances, transport another person to them.

Additionally, Aussie Assist can arrange transport if you are seriously ill or injured in your car and no one with you is able to drive it.

Car theft

If your car is stolen, Aussie Assist can help with transport and emergency accommodation. If it is recovered within 30 days, Aussie Assist can also arrange any necessary transportation of your car.

Car problems

In the event of a serious mechanical problem or accident, Aussie Assist can provide help with alternative transport and emergency accommodation. They may even be able to help a local repairer locate spare parts. For motor vehicle breakdown service please refer to your RAC membership card.

Loss or theft of personal effects

If you suffer a theft, Aussie Assist can arrange for your clothing to be sent to you and can help  arrange the transfer of funds from your bank account.

Aussie Assist can also help with the cancellation of credit cards and the reissuing of tickets if these are stolen or lost.


Aussie Assist is a valuable, 24 hour emergency assistance service and it's yours free with your RAC Insurance Comprehensive (Full Cover) Motor Vehicle Policy.

Please be sure to carry your Aussie Assist card with you whenever you leave home.

That way, you'll have the extra security of knowing RAC Insurance is there for you and your immediate family wherever you are travelling within Australia, and more than 100km from home.

* Please note: All policies are subject to terms, conditions and exclusions. Please refer to the policy wording for full details of the cover provided.

Car Insurance | Home Insurance | Roadside Assistance | Car Loans | Auto Services | Home Security | Privacy | Security | Disclaimer | Site map

832 Wellington Street West Perth Australia 6005
This website is created by the Royal Automobile Club of Western Australia. (c) 2008 Royal Automobile Club of Western Australia.